Q1. I forgot my ID and password.

If you send us your name and phone number to “jdculinfo@naver.com”, we will send you your registered ID and temporary password.

Please change the temporary password after logging in.

Q2. Can the MD 10% discount be used only once?

MD discounts are always available only to the member himself, We will check the membership card image and ID card(identification)

Q3. I did not receive the booking fee waiver coupon.

When signing up as a member, you must fill in the YES24 TICKET ID (optional) field to receive it.

If there is a typo in the ID you have entered or if you have not filled it out, please fill it out by correcting the member information.

However, please understand that if you fill in the YES24 TICKET ID after the payment record date, it will be provided on the next coupon payment date.

+ In addition, if the payment date falls on a Saturday, Sunday, or holiday, it will be provided on the previous weekday.

Q4. How can I use the voucher for discount evidence Alternatives?

If you have lost or cannot bring the evidence of the discount type that you reserved at online(INTERPARK TICKET, YES24 TICKET, etc), you can present this coupon instead.

It can be used for all types of discount tickets, except for welfare discounts and re-viewing card benefit discount coupons.

Q5. How can I check the discount price of the on-site purchase discount coupon of the coupon pack?

The discount price for on-site purchase is different for each performance, and can be confirmed through the notice on the our website before the opening of the performance.

this coupon only available within JOODA CULTURE hosted, supervised, and produced performance.

Q6. I could not use the coupon pack.

Coupons that have not been used within the period cannot be used, so please check the expiration date on the coupon and use it within the period.

For additional homepage inquiries, please send an e-mail to jdculinfo@naver.com and we will help you with a quick response.